Product description definition: benefits & how to create

A product description serves as an overview, highlighting the key features and benefits of a particular product. It provides details about the product's functionality, design and uses, helping you make informed purchasing decisions. A well-crafted product description aims to showcase how the product addresses your needs so you can buy it.

From enhancing overall sales to providing clarity to customers, product descriptions have several benefits 👇

1 - Clarity and understanding

Well-crafted product descriptions provide clear and detailed information about the product, ensuring potential customers understand its features, functionalities and intended use. This clarity eliminates confusion and enhances the customer's understanding of what they’re buying.

2 - Informed decision-making

Detailed product descriptions empower customers to make informed decisions. By highlighting key features, benefits and specifications, businesses help customers to evaluate whether the product aligns with their needs.

3 - Increased sales

Compelling product descriptions can influence purchasing decisions. When descriptions effectively communicate the value and unique selling points of a product, they:

• Stimulate interest
• Build trust
• Improve conversion rates
• Increase sales

4 - Search engine optimisation (SEO)

Well-optimised product descriptions containing relevant keywords can improve your products’ visibility in search engine results. This not only draws organic traffic but also increases the likelihood that potential customers who are actively looking for comparable products will find the product.

5 - Reduced return rates

Clear and accurate product descriptions minimise the chances of customers receiving items that don’t meet their expectations. This, in turn, reduces the likelihood of returns and exchanges, saving both the business and the customer time and resources.

6 - Enhanced customer experience

Well-written product descriptions contribute to an overall positive customer experience. When customers can easily find the information they need, it improves satisfaction and increases the likelihood of them returning for future purchases.

There are no two ways about it: product descriptions are crucial for attracting customers and boosting sales. To create effective product descriptions follow these steps:

1 - Learn about customers

Conduct market research to understand the demographics and behaviour of your customers. Use this information to tailor the language and content of the product descriptions.

2 - Focus on benefits

Identify common pain points your customers face and showcase how your product provides practical solutions. Also, highlight the unique selling points and emphasise what makes the product valuable.

3 - Add visuals

Provide clear, high-resolution images that showcase the product from various angles. The images of your products should accurately represent the product.

4 - Optimise for SEO

Integrate selected keywords into the product description naturally. To do this, use tools like Google Keyword Planner to identify relevant keywords related to your product and consider both short-tail and long-tail keywords.

5 - Do A/B testing

Create two versions of the product description and analyse their performance. Use A/B testing tools and analytics to compare the effectiveness of different approaches. Consider factors such as click-through rates, conversion rates and customer engagement.