Retail glossary - Retail terminology you need to know

This retail glossary compiles the most commonly used terms you need to know while running a retail business. Whether you’re just starting a retail business or already running one, this comprehensive A-Z retail glossary is specifically designed to help you understand key retail concepts and cut through jargon. Bookmark this page to use it as your go-to resource, as we constantly update it.

Click and CollectClick and collect is a convenient shopping model that enables customers to purchase products online and conveniently collect them from a physical store location.

Contactless paymentsContactless payment is a secure and wireless way to complete transactions without physically inserting credit or debit cards into payment terminals.

DeadstockDeadstock refers to unsold products that remain in inventory, often unused or untouched for an extended period, including items that are out of season, discontinued or no longer in demand.

e-tailingE-tailing, also known as electronic retailing or e-retailing, is the process of selling online through digital channels like websites and apps.

Mobile paymentsMobile payments allow you to make secure transactions from your mobile device via near-field communication (NFC) technology, instead of using cash or card.